Shipping Policy

Shipping

Domestic US Shipping Jo West offers free shipping for orders over $75 US orders. Express shipping is available for an additional fee displayed at checkout.

International Shipping Jo West ships WORLDWIDE! *International shipping fees are based on the weight of your order and the dimensions of the box needed to ship it. This fee will be presented at checkout.


Please note: International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Jo West. Should the package be refused by the customer due to customs, the order will not be refunded by Jo West.

Shipping Transit times

Domestic Order shipping within the U.S. may be sent via express or standard shipping methods. Please view the time frames below: Express Shipping: 2-4 Business days Standard Shipping: 5-7 Business days *Please note order processing may take up to 3 business days to be completed and shipped. International: International shipments may be sent via Express or Standard Shipping Methods. Please view the time frames below: International Express Shipping: 6-10 Business days Standard Express Shipping: 7-25 Business days *Please note order processing may take up to 3 business days to be completed and shipped. International shipments may be delayed due to customs clearance, which is not included in the estimated shipping transit time frames provided above.

Tracking Your Orders

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information. You can also log in to your Jo West account to check status of your package.